Maintenance Notice:
Due to maintenance, the SimulationX Helpdesk will be unavailable on Thursday, 19 February 2026, from 18:30 to 21:00 (CET). We appreciate your understanding.
SimulationX Helpdesk
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Important Customer Notice:
Dear customers, please note that we are currently undergoing a transformation process of our support from Keysight to our partner
XPI
. From now on, all European and American customers will be supported directly by
XPI
.
Please submit your support tickets at
https://simulationx.zohodesk.ca/portal/en/home
.
Kindly create a new account on the above page and check your spam folder if you do not receive a confirmation email within five minutes thereafter.
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Sales / Vertriebanfrage
Modelling Support / Modellierungsunterstützung
Feature Requests
Technical Question / Technische Anfrage
COM Interface / Scripting
Other ITI Products / Andere ITI Produkte
Questions Regarding Website
Questions Regarding MyESI
Introduction / Tutorials / E-Learning
How to use the Helpdesk
E-Learning
* Which Version do I use?
Which Version do I use?
Older
SimulationX 3.6
SimulationX 3.7
SimulationX 3.8
SimulationX 3.9
SimulationX 4.0
SimulationX 4.1
SimulationX 4.2
SimulationX 4.3
SimulationX 4.4
SimulationX 4.5.1
SimulationX 4.5.2
SimulationX 2024
SimulationX 2024.1
SimulationX 2025
SimulationX 2025.1
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